Last updated: September 2026
If you purchase a standard, non-customized card (such as a generic Google Review Card) and are not completely satisfied, you may request a return within 7 days of receiving the product, provided it is unused and in its original packaging.
Due to the personalized nature of Custom Enterprise Cards and Digital Profiles, sales on customized items are final and non-refundable once the printing process has commenced. We provide design proofs for approval before printing to ensure your satisfaction.
F3T Digital Solutions guarantees the functionality of the NFC chip. If the NFC chip or the Dynamic QR code on any card (custom or standard) fails to work due to a manufacturing defect, we will replace the card free of charge under our Lifetime Warranty.
While we strive for 99.9% uptime for cloud-hosted profiles, brief technical maintenance may occur. Temporary outages do not constitute grounds for a refund.
To request a replacement for a defective card, please contact our support team via WhatsApp or email us at info@f3t.net with a short video demonstrating the defect.